Shipping Policy

Welcome to Ahalya.

We are committed to delivering your curated sarees, ready-made blouses, and combo sets safely, securely, and on time. Please read our Shipping Policy to understand how we process, dispatch, and deliver your orders.

1. Order Processing & Dispatch

Our collection includes both ready-to-ship products and items that may require finishing or alterations before dispatch.

Ready-Made Blouses & Sarees

  • Dispatched within 2–3 business days after order confirmation.

Saree & Blouse Combos (with Stitching/Alteration Requests)

  • Dispatched within 5–7 business days to ensure the best fit and finish.

Please Note:

  • Orders are processed from Monday to Saturday.

  • Orders are not processed or dispatched on Sundays or National Holidays.

2. Shipping Charges & Delivery Timeline

We partner with trusted courier services to ensure your order reaches you safely.

Within India

  • Delivery Time: 3–6 business days after dispatch.

  • Shipping Charges:

    • Free Standard Shipping on orders above ₹4,999.

    • A flat shipping fee of ₹150 applies to orders below ₹4,999.

International Shipping

We proudly ship worldwide.

  • Estimated Delivery: 7–12 business days after dispatch, depending on the destination and customs clearance.

  • Shipping Charges: Calculated automatically at checkout based on the destination country and package weight.

3. Order Tracking

Once your order has been dispatched, you will receive:

  • An email confirmation.

  • An SMS notification.

  • Your shipment tracking number.

  • A tracking link to monitor your package in real time.

4. Customs, Duties & Taxes (International Orders)

International shipments may be subject to customs duties, import taxes, or local charges imposed by the destination country.

These charges are the sole responsibility of the customer and must be paid before delivery, where applicable. Ahalya has no control over these charges and cannot estimate them in advance.

5. Incorrect Address & Undeliverable Packages

Please ensure that your:

  • Shipping Address

  • PIN Code

  • Contact Number

are accurate before placing your order.

If a shipment is returned due to an incorrect or incomplete address, or because delivery attempts were unsuccessful, additional shipping charges may apply for reshipping.

Once an order has been dispatched, we are unable to modify the delivery address.

6. Damaged or Lost Shipments

Every Ahalya product undergoes a thorough quality inspection and is carefully packed before dispatch.

If your package arrives damaged or appears tampered with:

  • Do not accept the package, if possible.

  • Take clear photographs and videos of the package.

  • Contact our Customer Support Team within 24 hours of the delivery attempt.

We will immediately coordinate with our courier partner and assist you with the appropriate resolution.

Need Assistance?

If you have any questions regarding your order or shipping, our team will be happy to assist you.

Email
support@theahalya.in

Call / WhatsApp
+91 82778 22266
+91 99867 63716

Business Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)