Terms & Conditions

Welcome to Ahalya. These Terms & Conditions govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please refrain from using our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and up to date.

  • You will use this website only for lawful purposes.

2. Products & Availability

We offer sarees, ready-made blouses, stitched ensembles, and other fashion products.

All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

While we make every effort to display product colours accurately, slight variations may occur due to differences in screen settings, lighting, photography, or device displays.

3. Pricing

All product prices are displayed in Indian Rupees (INR) by default. Customers can select their preferred currency using the currency switcher available on our website and complete their purchase in the selected currency.

The final amount charged may vary slightly due to exchange rates or fees applied by your bank or payment provider.

For international orders, any applicable customs duties, import taxes, or local charges are the responsibility of the customer.

Ahalya reserves the right to update product prices and shipping charges without prior notice.

4. Orders

Once an order is placed, you will receive an order confirmation.

Acceptance of an order is subject to product availability, successful payment verification, and internal quality checks.

Ahalya reserves the right to cancel or refuse any order due to:

  • Incorrect pricing.

  • Product unavailability.

  • Suspected fraudulent activity.

  • Incomplete customer information.

  • Technical errors.

If your order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Cancellation & Refund Policy.

5. Payments

We accept payments through secure payment gateways.

By placing an order, you authorize us to process your payment using your selected payment method.

We do not store your debit card, credit card, UPI PIN, CVV, or online banking credentials.

6. Shipping & Delivery

Shipping timelines are estimates and may vary due to:

  • Courier delays.

  • Weather conditions.

  • Public holidays.

  • Customs clearance (for international orders).

  • Other unforeseen circumstances.

Please refer to our Shipping Policy for detailed shipping information.

7. Returns, Exchanges & Refunds

Returns, exchanges, cancellations, and refunds are governed by our respective policy pages.

Customers are encouraged to review these policies before placing an order.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product photographs

  • Videos

  • Designs

  • Artwork

  • Graphics

  • Text

  • Product descriptions

is the intellectual property of Ahalya unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

9. User Conduct

When using our website, you agree not to:

  • Provide false or misleading information.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Misuse the website or its content.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Ahalya shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our total liability, if any, shall not exceed the amount paid for the relevant order.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how your personal information is collected, used, and protected.

12. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page with the revised “Last Updated” date.

Your continued use of the website after any changes constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or your purchases shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Email
support@theahalya.in

Call / WhatsApp
+91 82778 22266
+91 99867 63716

Business Hours
Monday – Saturday
10:00 AM – 8:00 PM (IST)